Privacy Notice


Thank you for choosing to be part of our community at the Card Pixies.  We are committed to protecting your personal information and your right to privacy.  If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at info@thecardpixies.com


When you visit our website https://www.thecardpixies.com (the “Website”) and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information.  We take your privacy very seriously.  In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.  We hope you take some time to read through it carefully, as it is important.  If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.


This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing, or events.


Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.


1.     What information do we collect?

2.     How do we use your information?

3.     Will your information be shared with anyone?

4.     How long do we keep your information?

5.     How do we keep your information safe? 

6.     What are your privacy rights?

7.     Do we make updates to this notice?

8.     How can you contact us about this notice?

9.     How can you review, update, or delete the data we collect from you?



1.     What information do we collect?

 

We collect the information that you provide when registering for an account on the Website (name, address, email address, phone number).  We do not collect or store any payment information e.g., credit card information.

 

2.     How do we use your information?

In short:  We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below.  We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform an agreement with you, with your consent, and/or for compliance with our legal obligations.  We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To request feedback.  We may use your information to request feedback and to contact you about your use of our Website.

To manage user accounts.  We may use your information for the purposes of managing the account and keeping it in working order.

To send administrative information to you.  We may use your personal information to send you the product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

To enforce our terms, conditions, and policies for business purposes or to comply with legal and regulatory requirements.

To respond to legal requests and prevent harm.  If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

Fulfill and manage your orders.  We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.

Administer prize draws and competitions.  We may use your information to administer prize draws and competitions when you elect to participate in our promotions.

To deliver and facilitate the delivery of services.  We may use your information to provide you with the requested service.

To respond to user inquiries/offer support.   We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

To send you marketing and promotional communications.  We may use the personal information you provide to us for our marketing purposes.  You can opt-out of our marketing emails at any time.


3.     Will your information be shared with anyone?

 

In short:  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

 

We may process or share your data that we hold based on the following legal basis:

 

Consent:  We may process your data if you have given us specific consent to use your personal information for a specific purpose.

 

Legitimate interests:  We may process your data when it is reasonably necessary to achieve our legitimate business interests.

 

Legal Obligations:  WE may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet nations security or law enforcement requirements).


Vital Interests:  We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

 

Business transfers:  We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 


4.     How long do we keep your information?

 

In Short:  We keep your information for as long as necessary to fulfill the purposes outlined in the privacy notice unless otherwise required by law.

 

We will only keep your information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).  No purpose in this notice will require us to keep your personal information for longer than the period in which users have an account with us.

 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


 

5.     How do we keep your information safe? 

In Short:  We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.  However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal or modify your information.  Although we will do our best to protect your personal information, the transmission of personal information to and from our Website is at your own risk.  You should only access the Website within a secure environment.


6.     What are your privacy rights?

In short:  You may review, change, or terminate your account at any time.

If you have questions or comments about your privacy rights, you may email us at info@thecardpixies.com

 

7.     Do we make updates to this notice?

 

In short:  Yes, we will update this notice as necessary to stay compliant with relevant laws.

 

We may update this privacy notice from time to time.  The updated version will be indicated by an updated “Revised” date and an updated version will be effective as soon as it is accessible.  If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.  We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.


 

8.     How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at info@thecardpixies.com or by post to:

The Card Pixies

5000 Eldorado Pkwy

Suite 150-499

Frisco TX 75033


 

9.     How can you review, update, or delete the data we collect from you?

 

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.  To request to review, update, or delete your personal information, please email us at info@thecardpixies.com  We will respond to your request within 30 days.